Public Service Announcements

Possible Delay in Payment for Eastern Health Clients

September 29, 2022 – St. John’s, NL Eastern Health is advising individuals and businesses of a possible delay in payment due to the new banking holiday observed for Truth and Reconciliation Day on September 30.

Clients of the Community Support Program and the Mental Health and Addictions Program who receive semi-monthly recurring payments from Eastern Heath, dated September 30, 2022, may not receive payments until Monday, October 3, 2022.

Eastern Health apologizes for any inconvenience this may cause and thanks individuals for their understanding at this time.

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Public Service Announcements

Temporary Changes to St. Clare’s Mercy Hospital Emergency Entrance

September 29, 2022 – St. John’s, NL: Eastern Health informs the public of upcoming temporary changes at the emergency and ambulance entrance areas of St. Clare’s Mercy Hospital. From 7:00 a.m. to 7:00 p.m. on Saturday, October 1, 2022 and Sunday, October 2, 2022, the emergency and ambulance entrances will be accessible from the St. Clare Avenue side only due to construction in the area.

Access from LeMarchant Road will be closed and patients and ambulances will be directed to the St. Clare Avenue entrance. Flag persons will be available to direct two-way traffic flow in and out of this area. LEARN MORE “Temporary Changes to St. Clare’s Mercy Hospital Emergency Entrance”



Public Advisories

Regional Health Authorities Provide Update on Mammography Review

September 29, 2022 – St. John’s, NL: Three regional health authorities (Eastern Health, Labrador-Grenfell Health and Western Health) are providing an update on the ongoing mammography review for patients. To date, approximately 81 per cent of patients have had their mammography reviews completed.

The below table outlines the number of patients who have had their mammograms reviewed requiring no change, as of Wednesday, September 28, 2022. Of 10,883 patients, 8,798 patients have been reviewed with no change, with 30 patients who require further assessment. The percentage of patients requiring follow-up remains stable at 0.3 per cent. LEARN MORE “Regional Health Authorities Provide Update on Mammography Review”



Public Service Announcements

Temporary Closure of Emergency Services at Dr. William H. Newhook Community Health Centre in Whitbourne

September 29, 2022 – St. John’s, NL: Eastern Health advises the public that the emergency services at the Dr. William H. Newhook Community Health Centre in Whitbourne will be temporarily closed due to current human resource challenges. The temporary closure will take place from:

  • Monday, October 3 at 8:00 a.m. to Monday, October 10 at 8:00 a.m.

LEARN MORE “Temporary Closure of Emergency Services at Dr. William H. Newhook Community Health Centre in Whitbourne”



News Releases

Eastern Health Provides Update on 2021-22 Annual Performance Report

September 29, 2022 – St. John’s, NL: Eastern Health held its annual general meeting (AGM) today, hosted by Leslie O’Reilly, Chair of the Board of Trustees, and Kenneth Baird, President and CEO (Interim). During the AGM, Eastern Health provided an overview of its performance in 2021-22, completing the second fiscal year of the organization’s 2020-23 Strategic Plan, Putting Excellence into Action.   LEARN MORE “Eastern Health Provides Update on 2021-22 Annual Performance Report”



Public Service Announcements

Eastern Health Services Relocating from Taylor Building to Carbonear Community Services Building

September 28, 2022 – St. John’s, NL: Eastern Health informs the public that services currently offered from the Taylor Building in Harbour Grace will be relocated to the Carbonear Community Services Building effective Monday, October 3, 2022.

Eastern Health services offered which are relocating to the new location include public health, community supports, intervention services, mental health and addictions, and speech-language pathology services. As of Monday, October 3, 2022, individuals with existing appointments should proceed to the Carbonear Community Services Building, 15a Industrial Crescent, Carbonear.

As a result of the location change, there will be a two-hour telephone service interruption between 4:00 and 6:00 p.m. on Wednesday, September 28, 2022. During this time, telephone lines will also be transferred to the new location and the public is advised not to leave voicemails for staff at the Taylor Centre as they will not be received.

Eastern Health thanks the public for their cooperation and apologizes for any inconvenience this may cause.

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Public Service Announcements

Temporary Closure of Emergency Services at U.S. Memorial Health Centre

September 27, 2022 – St. John’s, NL: Eastern Health advises the public that emergency services at the U.S. Memorial Health Centre in St. Lawrence will be temporarily closed due to current human resource challenges. The temporary closure will take place from:

  • Wednesday, September 28 at 8:00 a.m. to Friday, September 30 at 8:00 a.m.
  • Saturday, October 1 at 8:00 a.m. to Wednesday, October 5 at 8:00 a.m.

LEARN MORE “Temporary Closure of Emergency Services at U.S. Memorial Health Centre”



Media Advisories

Eastern Health to Hold Annual General Meeting

September 27, 2022 – St. John’s, NL: Media are invited to attend Eastern Health’s Annual General Meeting at 11:00 a.m. on Thursday, September 29, 2022. This year’s event will be held virtually and in person.

During the meeting, an overview of the accomplishments and challenges relating to Eastern Health’s strategic priorities during the 2021-22 fiscal year will be presented by Leslie O’Reilly, Chair of the Board of Trustees, and Kenneth Baird, President and CEO (interim) of Eastern Health. The past fiscal year marked the completion of the second year of Putting Excellence into Action, Eastern Health’s Strategic Plan for 2020-23. The plan outlines the organization’s five priority areas including Access, Quality and Safety, Population Health, Healthy Workplace and Sustainability and indicates how performance is measured in each area.

Members of the media who would like to attend can do so by contacting Tracey Boland, media relations manager, at the email or phone number below by noon on Wednesday, September 28, 2022.

Members of the public who would like to join virtually can register by visiting Eastern Health’s website at https://www.easternhealth.ca/about-us/achieving-our-aim/.

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Public Service Announcements

Eastern Health Advises COVID-19 Boosters Are Now Available for Individuals Five Years and Older

September 23, 2022 – St. John’s, NL: Eastern Health advises that all adults, adolescents, and children, five to 11 years of age, are now eligible for a fall COVID-19 booster. Individuals are eligible regardless of the number of COVID-19 vaccine doses they have previously received. Individuals are also encouraged to receive their booster dose 20 weeks from their last vaccine dose or three months from COVID-19 infection. LEARN MORE “Eastern Health Advises COVID-19 Boosters Are Now Available for Individuals Five Years and Older”



Public Service Announcements

Temporary Closure of Emergency Services at Dr. William H. Newhook Community Health Centre in Whitbourne

September 23, 2022 – St. John’s, NL: Eastern Health advises the public that the emergency services at the Dr. William H. Newhook Community Health Centre in Whitbourne will be temporarily closed due to current human resource challenges. The temporary closure will take place from:

  • Monday, September 26 at 8:00 a.m. to Monday, October 3 at 8:00 a.m.

Patients with a medical emergency who require an ambulance should call 911 and those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency department in Carbonear, Placentia or St. John’s. LEARN MORE “Temporary Closure of Emergency Services at Dr. William H. Newhook Community Health Centre in Whitbourne”



Public Service Announcements

Temporary Closure of Emergency Services at U.S. Memorial Health Centre

September 22, 2022 – St. John’s, NL: Eastern Health advises the public that emergency services at the U.S. Memorial Health Centre in St. Lawrence will be temporarily closed due to current human resource challenges. The temporary closure will take place from:

  • Friday, September 23 at 8:00 a.m. to Saturday, September 24 at 8:00 p.m.

Patients requiring emergency services should call 911 or proceed to the Burin Peninsula Health Care Centre, or the Dr. S. Beckley Clinic in Grand Bank if they feel they have a serious or urgent medical problem. LEARN MORE “Temporary Closure of Emergency Services at U.S. Memorial Health Centre”



Public Advisories

Regional Health Authorities Provide Update on Mammography Review

September 22, 2022 – St. John’s, NL: Three regional health authorities (Eastern Health, Labrador-Grenfell Health and Western Health) are providing an update on the ongoing mammography review for patients. To date, approximately 50 per cent of patients have had their mammography reviews completed.

The below table outlines the number of patients who have had their mammograms reviewed requiring no change, as of Wednesday, September 21, 2022. Of 10,883 patients, 5,826 patients have been reviewed with no change, with 18 patients who require further assessment. The percentage of patients requiring follow-up remains low at 0.3 per cent.

LEARN MORE “Regional Health Authorities Provide Update on Mammography Review”



Public Service Announcements

Public Invited to Eastern Health’s Annual General Meeting

September 22, 2022 – St. John’s, NL: The public is invited by Leslie O’Reilly, Chair of the Board of Trustees, and Kenneth Baird, President and CEO (interim), to attend Eastern Health’s Annual General Meeting (AGM) at 11:00 a.m. on Thursday, September 29, 2022.

At the AGM, accomplishments and challenges relating to Eastern Health’s strategic priorities during the 2021-22 fiscal year will be highlighted.

This year’s event will be held virtually and in person and members of the public who wish to attend can register at www.easternhealth.ca/.

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Public Service Announcements

Temporary Closure of Emergency Services at U.S. Memorial Health Centre

September 19, 2022 – St. John’s, NL: Eastern Health advises the public that emergency services at the U.S. Memorial Health Centre in St. Lawrence will be temporarily closed due to current human resource challenges. The temporary closure will take place from:

• Tuesday, September 20 at 8:00 a.m. to Thursday, September 22 at 8:00 a.m. LEARN MORE “Temporary Closure of Emergency Services at U.S. Memorial Health Centre”



Public Service Announcements

Temporary Changes to St. Clare’s Mercy Hospital Emergency Entrance

September 16, 2022 – St. John’s, NL: Eastern Health informs the public of upcoming temporary changes at the emergency and ambulance entrance areas of St. Clare’s Mercy Hospital. From 7:00 a.m. to 7:00 p.m. on both Saturday, September 17, 2022, and Sunday, September 18, 2022, the emergency and ambulance entrances will be accessible from the St. Clare Avenue side only. LEARN MORE “Temporary Changes to St. Clare’s Mercy Hospital Emergency Entrance”



Public Service Announcements

Release of Information Office Relocated at Mount Pearl Square

September 16, 2022 – St. John’s, NL: Eastern Health advises that, effective Tuesday, September 20, the Release of Information office, located at Mount Pearl Square, 760 Topsail Road, will move to the Business side of the building. Members of the public should proceed to the Business side reception in order to request or receive medical records.

Eastern Health apologizes for any inconvenience this may cause.

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Public Service Announcements

Temporary Closure of Emergency Services at Dr. William H. Newhook Community Health Centre in Whitbourne

September 16, 2022 – St. John’s, NL: Eastern Health advises the public that the emergency services at the Dr. William H. Newhook Community Health Centre in Whitbourne will be temporarily closed due to current human resource challenges. The temporary closure will take place from:

• Monday, September 19 at 8:00 a.m. to Monday, September 26 at 8:00 a.m.
LEARN MORE “Temporary Closure of Emergency Services at Dr. William H. Newhook Community Health Centre in Whitbourne”



Public Service Announcements

Appointments Now Available for Annual Women’s Health Day Clinic

September 16, 2022 – St. John’s, NL: Eastern Health’s Women’s Health Clinic will hold its annual Women’s Health Day on Saturday, October 15, 2022 from 9:00 a.m. to 4:00 p.m. at the Health Sciences Centre. Pap tests will be offered by female staff, and appointments are available by calling (709) 777-3018 or (709) 777-7460. LEARN MORE “Appointments Now Available for Annual Women’s Health Day Clinic”



Public Service Announcements

Temporary Closure of Emergency Services at U.S. Memorial Health Centre

September 16, 2022 – St. John’s, NL: Eastern Health advises the public that emergency services at the U.S. Memorial Health Centre in St. Lawrence will be temporarily closed due to current human resource challenges. The temporary closure will take place from:

• Friday, September 16 at 8:00 a.m. to Saturday, September 17 at 8:00 a.m.
• Saturday, September 17 at 7:00 p.m. to Tuesday, September 20 at 8:00 a.m. LEARN MORE “Temporary Closure of Emergency Services at U.S. Memorial Health Centre”



Public Advisories

Regional Health Authorities Provide Update on Mammography Review

September 15, 2022 – St. John’s, NL: Three regional health authorities (Eastern Health, Labrador-Grenfell Health and Western Health) are providing an update on the ongoing mammography review for patients as reported on Wednesday, August 31, 2022. A coordinated quality review process has now been initiated at all three regional health authorities to ensure that mammography images have been viewed on workstations that meet technical standards. Radiologists from across the province are conducting the review. LEARN MORE “Regional Health Authorities Provide Update on Mammography Review”



Public Service Announcements

Temporary Closure of Emergency Services at U.S. Memorial Health Centre

September 14, 2022 – St. John’s, NL: Eastern Health advises the public that emergency services at the U.S. Memorial Health Centre in St. Lawrence will be temporarily closed due to current human resource challenges. The temporary closure will take place from:

• Thursday, September 15 at 8:00 a.m. to Friday, September 16 at 8:00 a.m. LEARN MORE “Temporary Closure of Emergency Services at U.S. Memorial Health Centre”



Public Service Announcements

Regional Health Authorities to Provide Update on Mammography Review This Week

September 12, 2022 – St. John’s, NL: Following the update from Central Health today, Monday, September 12, 2022, the three other regional health authorities (Eastern Health, Western Health and Labrador-Grenfell Health) will provide an update to the public on progress with the retrospective mammography review for patients on Thursday, September 15, 2022. LEARN MORE “Regional Health Authorities to Provide Update on Mammography Review This Week”



Public Service Announcements

Patients with Emergency Medical Needs Only Advised to Proceed to Emergency Departments in St. John’s

September 10, 2022 – St. John’s, NL: Emergency rooms at the Health Sciences Centre and St. Clare’s Mercy Hospital in St. John’s are experiencing unprecedented pressures resulting in long wait times for patients. Eastern Health reminds individuals who are not experiencing a medical emergency to consider alternate options before proceeding to an emergency department.

This approach will help to alleviate long wait times by patients and also helps staff to focus on the delivery of safe and quality care for individuals who present with critical medical conditions, including those who experience serious injuries, heart attacks, strokes and difficulty breathing. LEARN MORE “Patients with Emergency Medical Needs Only Advised to Proceed to Emergency Departments in St. John’s”



Public Service Announcements

Change to Hours of Operation at Mundy Pond Community Walk-In Clinic

September 9, 2022 – St. John’s, NL: Eastern Health advises the public that the Community Walk-In Clinic located at 50 Mundy Pond Road in St. John’s, will close at 4:00 p.m. today, Friday, September 9, and will be open from 8:00 a.m. to 12:00 p.m. tomorrow, Saturday, September 10, 2022, due to current human resource challenges. LEARN MORE “Change to Hours of Operation at Mundy Pond Community Walk-In Clinic”



Public Service Announcements

Temporary Closure of Emergency Services at Dr. William H. Newhook Community Health Centre in Whitbourne

September 9, 2022 – St. John’s, NL: Eastern Health advises the public that the emergency services at the Dr. William H. Newhook Community Health Centre in Whitbourne will be temporarily closed due to current human resource challenges. The temporary closure will take place from:

  • Monday, September 12 at 8:00 a.m. to Monday, September 19 at 8:00 a.m.

LEARN MORE “Temporary Closure of Emergency Services at Dr. William H. Newhook Community Health Centre in Whitbourne”



Public Service Announcements

Temporary Closure of Emergency Services at U.S. Memorial Health Centre

September 8, 2022 – St. John’s, NL: Eastern Health advises the public that emergency services at the U.S. Memorial Health Centre in St. Lawrence will be temporarily closed due to current human resource challenges. The temporary closure will take place from:

  • Friday, September 9 from 8:00 a.m. to Saturday, September 10 at 8:00 a.m. and
  • Sunday, September 11 at 8:00 a.m. to Monday, September 12 at 8:00 a.m. 

LEARN MORE “Temporary Closure of Emergency Services at U.S. Memorial Health Centre”



Public Service Announcements

Public Invited to Eastern Health’s Annual General Meeting

September 8, 2022 – St. John’s, NL: The public is invited by Leslie O’Reilly, Chair of the Board of Trustees, and Kenneth Baird, President and CEO (interim), to attend Eastern Health’s Annual General Meeting (AGM) at 11:00 a.m. on Thursday, September 29, 2022.

Eastern Health will provide further details about this event in the coming weeks. Members of the public who wish to attend in person or virtually can register at www.easternhealth.ca/.

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Public Service Announcements

Change to Hours of Operation at Mundy Pond Community Walk-In Clinic

September 2, 2022 – St. John’s, NL: Eastern Health advises the public that the Community Walk-In Clinic located at 50 Mundy Pond Road in St. John’s, will be closing today (Friday, September 2, 2022) at 4:00 p.m., and will be open from 8:00 a.m. to 12:00 p.m. tomorrow (Saturday, September 3, 2022). LEARN MORE “Change to Hours of Operation at Mundy Pond Community Walk-In Clinic”



Public Service Announcements

Temporary Closure of Emergency Services at Dr. William H. Newhook Community Health Centre – Whitbourne

September 2, 2022 – St. John’s, NL: Eastern Health advises the public that the emergency services at the Dr. William H. Newhook Community Health Centre in Whitbourne will be temporarily closed due to current human resource challenges. The temporary closure will take place from:

• Monday, September 5 at 8:00 a.m. to Monday, September 12 at 8:00 a.m.

LEARN MORE “Temporary Closure of Emergency Services at Dr. William H. Newhook Community Health Centre – Whitbourne”



Public Service Announcements

Temporary Closure of Emergency Services at U.S. Memorial Health Centre

September 1, 2022 – St. John’s, NL: Eastern Health advises the public that emergency services at the U.S. Memorial Health Centre in St. Lawrence will be temporarily closed due to current human resource challenges. The temporary closure will take place from:

  • Friday, September 2 at 8:00 a.m. to Monday, September 5 at 8:00 a.m. 

LEARN MORE “Temporary Closure of Emergency Services at U.S. Memorial Health Centre”