Public Service Announcements

Eastern Health Updates on Resumption of Acute Care Services

November 26, 2021 – St. John’s, NL: Eastern Health advises that a number of acute services that were previously impacted by the province-wide IT outage are continuing to resume. Progress continues with many program areas able to resume services at full capacity. Patients and clients are advised that periodic service interruptions are anticipated as systems are gradually brought online. LEARN MORE “Eastern Health Updates on Resumption of Acute Care Services”



Public Service Announcements

Eastern Health Outlines Process to Avail of Credit Monitoring Services

November 26, 2021 – St. John’s, NL:Eastern Health advises the public that it has entered into a contract with Equifax Canada to provide credit monitoring services to individuals whose personal health information and personal information was breached in October 2021 during the cyber-attack that impacted health-care information technology (IT) systems across the province.   LEARN MORE “Eastern Health Outlines Process to Avail of Credit Monitoring Services”



Public Service Announcements

Eastern Health Updates on the Resumption of Cancer Care and Other Acute Care Services

November 16, 2021 – St. John’s, NL: Eastern Health advises that a number of acute services that were previously impacted by the province-wide IT outage are now resuming. Patients and clients should be aware that there may be times when services will continue to experience intermittent impacts as more systems are gradually brought online. LEARN MORE “Eastern Health Updates on the Resumption of Cancer Care and Other Acute Care Services”



Public Service Announcements

Major’s Path Outpatient Blood Collection Appointments Cancelled 

November 14, 2021 – St. John’s, NL: Eastern Health advises that non-urgent outpatient blood collection appointments on Monday, November 15, 2021 at the Major’s Path location only, are cancelled, due to a delay in the resumption of some information technology (IT) services. Patients whose appointments are cancelled are asked to re-book through the online appointment booking system when it is reinstated. LEARN MORE “Major’s Path Outpatient Blood Collection Appointments Cancelled “



Public Service Announcements

Eastern Health Resumes Outpatient Blood Collection and Medical Imaging Services

 November 12, 2021 – St. John’s, NL: Eastern Health advises that it will be proceeding with outpatient blood collection and medical imaging services starting on Monday, November 15, 2021 following confirmation from the Newfoundland and Labrador Centre for Health Information (NLCHI) that these IT systems are now functional. LEARN MORE “Eastern Health Resumes Outpatient Blood Collection and Medical Imaging Services”



Public Service Announcements

Eastern Health Offering Mobile COVID-19 Vaccine Clinic on Bell Island

November 9, 2021 – St. John’s, NL: Eastern Health advises that it will be offering a mobile COVID-19 Vaccine Clinic for residents of Bell Island on Wednesday, November 10, 2021. The clinic will be offering first, second and booster doses of the COVID-19 vaccine as well as the flu vaccine to eligible residents and may also respond to calls as required at individuals’ homes if time permits.  LEARN MORE “Eastern Health Offering Mobile COVID-19 Vaccine Clinic on Bell Island”



Public Service Announcements

Eastern Health Proceeding with Some Services as IT Systems Gradually Come Online

November 8, 2021 – St. John’s, NL: Eastern Health remains focused on the delivery of safe patient care, including emergency and urgent services in acute care facilities, while collaborating with the Newfoundland and Labrador Centre for Health Information (NLCHI) and other experts as health-care and clinical systems are gradually restored to full functionality. LEARN MORE “Eastern Health Proceeding with Some Services as IT Systems Gradually Come Online”



Public Service Announcements

Eastern Health Lifts Visitor Restrictions on the Burin Peninsula

November 8, 2021 – St. John’s, NL:  Eastern Health advises the public that visitor restrictions have been lifted and that general visitation is now open for hospital patients and long-term care and personal care home residents at all facilities and sites on the Burin Peninsula. Visitor restrictions were originally implemented in this area on October 22 due to an increase in COVID-19 cases and ongoing investigation in the area. LEARN MORE “Eastern Health Lifts Visitor Restrictions on the Burin Peninsula”



Public Service Announcements

Eastern Health Proceeding with Radiation Treatment for Cancer Patients

November 6, 2021 – St. John’s, NL: Eastern Health advises that it is proceeding with radiation therapy treatments for cancer patients starting this evening, Saturday, November 6, 2021, following confirmation from the Newfoundland and Labrador Centre for Health Information (NLCHI) that the IT system for radiation oncology is now functional. The IT system for oncology is used by staff of the Cancer Care Program to communicate, document, plan, order and deliver cancer care services to the residents of Newfoundland and Labrador. LEARN MORE “Eastern Health Proceeding with Radiation Treatment for Cancer Patients”



Public Advisories

Eastern Health Provides Update on Services Affected by IT Systems Outage

November 5, 2021 – St. John’s, NL: Eastern Health remains focused on the delivery of emergency and urgent care throughout the weekend and into early next week while supporting the Newfoundland and Labrador Centre for Health Information and other experts to bring health-care and clinical systems back online in a safe and controlled manner. LEARN MORE “Eastern Health Provides Update on Services Affected by IT Systems Outage”



Public Service Announcements

Eastern Health Services Continue to be Affected by IT Systems Outage

November 3, 2021 – St. John’s, NL: The information technology (IT) systems outage across the province continues to impact a number of health-related services. Eastern Health is continuing to implement contingency plans and remains focused on the delivery of emergency care as work continues to resolve the outage. LEARN MORE “Eastern Health Services Continue to be Affected by IT Systems Outage”



Public Service Announcements

Eastern Health Updates on Community-Based Mental Health and Addictions Services

November 3, 2021 – St. John’s, NL: Eastern Health provides an update to patients and clients receiving mental health and addictions services as the information technology (IT) systems outage across the province continues to impact a number of health-related services. LEARN MORE “Eastern Health Updates on Community-Based Mental Health and Addictions Services”



Public Service Announcements

Eastern Health Services Continue to be Affected by IT Systems Outage

November 2, 2021 – St. John’s, NL: The information technology (IT) systems outage across the province continues to impact a number of health-related services. Eastern Health is continuing to implement contingency plans and is focused on the delivery of emergency care as the Newfoundland and Labrador Centre for Health Information (NLCHI) and Bell, in collaboration with the Department of Health and Community Services, work to resolve the outage that is affecting the province’s health-care related IT systems. LEARN MORE “Eastern Health Services Continue to be Affected by IT Systems Outage”