Public Service Announcements, Service Closures & Updates

Temporary Closure of Emergency Services at U.S. Memorial Health Centre  

March 31, 2023 – St. John’s, NL: Eastern Health advises the public that emergency services at U.S. Memorial Health Centre in St. Lawrence will be temporarily closed due to human resource challenges. The temporary closure will take place from:

 Monday, April 3, 2023 at 8:00 a.m. to Monday, April 10, 2023 at 8:00 a.m. 

While emergency services are closed, primary health care (i.e. family practice clinic appointments) continue to be available. To make an appointment for the family practice clinic (in-person or virtual), outpatient laboratory services and ambulatory treatment services, individuals may call 709-873-2330. Appointments for laboratory and medical imaging services are on Mondays, Wednesdays and Thursdays.

Patients requiring emergency services during the closures should call 911 or proceed to the Burin Peninsula Health Care Centre or the Dr. S. Beckley Clinic in Grand Bank if they feel they have a serious or urgent medical problem. LEARN MORE “Temporary Closure of Emergency Services at U.S. Memorial Health Centre  “



Public Service Announcements, Service Closures & Updates

Temporary Virtual Emergency Services at Bonavista Peninsula Health Centre  

March 31, 2023 – St. John’s, NL: Eastern Health advises the public of temporary virtual emergency services at the Bonavista Peninsula Health Centre due to human resource challenges. During this time, the emergency department will be staffed by a nurse practitioner and a respiratory therapist, supported by a physician who will be available virtually. The temporary change will take place from:

Monday, April 3, 2023 at 8:00 a.m. to Tuesday, April 4, 2023 at 8:00 a.m.

Patients are advised to continue to proceed to the emergency department at the Bonavista Peninsula Health Centre where they will be assessed and transferred to another hospital, if necessary. LEARN MORE “Temporary Virtual Emergency Services at Bonavista Peninsula Health Centre  “



Public Service Announcements, Service Closures & Updates

Update to Temporary Closures of Emergency Services at Dr. Walter Templeman Health Care Centre

March 31, 2023 – St. John’s, NL: Eastern Health advises the public of an update to temporary closures of emergency services at the Dr. Walter Templeman Health Care Centre on Bell Island. The temporary closures will now take place on:

Thursday, March 30, 2023 at 8:00 p.m. to Saturday, April 1, 2023 at 8:00 a.m.

Saturday, April 1, 2023 at 8:00 p.m. to Monday, April 3, 2023 at 8:00 a.m.

Patients with a medical emergency who require an ambulance should call 911. If you are experiencing a mental health crisis, please call the NL HealthLine at 811. Those who feel they have a serious or urgent medical problem should proceed to their nearest emergency department. LEARN MORE “Update to Temporary Closures of Emergency Services at Dr. Walter Templeman Health Care Centre”



Public Service Announcements

Temporary Changes to Carbonear General Hospital Emergency Department Entrance

March 30, 2023 – St. John’s, NL: Eastern Health advises the public of temporary changes to the emergency department entrance at the Carbonear General Hospital due to construction work. This work is currently scheduled to take place from Friday, March 31, 2023, at 7:00 a.m. to Monday April 3, 2023, at 8:00 a.m. During this time, the public is advised to use the second floor Staff Entrance, Door #5 to access the emergency department; this entrance is located in the same area and is to the left of the emergency room doors. LEARN MORE “Temporary Changes to Carbonear General Hospital Emergency Department Entrance”



Public Service Announcements

Eastern Health Modifies Approach for COVID-19 Clinics

March 28, 2023 – St. John’s, NL: Eastern Health advises that it is modifying its approach to providing COVID-19 vaccine and boosters based on current demand at various locations. By April 1, 2023, clinics will be located in Eastern Health community health offices throughout the region. As well, bookings for vaccine and boosters have changed for some age groups and locations as outlined in the table below. LEARN MORE “Eastern Health Modifies Approach for COVID-19 Clinics”



Public Service Announcements, Service Closures & Updates

Temporary Closures of Emergency Services at Dr. Walter Templeman Health Care Centre

March 27, 2023 – St. John’s, NL: Eastern Health advises the public that emergency services at the Dr. Walter Templeman Health Care Centre on Bell Island will be temporarily closed due to human resource challenges. The temporary closures will take place on:

  • Tuesday, March 28, 2023 at 8:00 a.m. to Thursday, March 30, 2023 at 8:00 a.m.
  • Thursday, March 30, 2023 at 8:00 p.m. to Saturday, April 1, 2023 at 8:00 a.m.
  • Sunday, April 2, 2023 at 8:00 a.m. to Monday, April 3, 2023 at 8:00 a.m.

Patients with a medical emergency who require an ambulance should call 911. If you are experiencing a mental health crisis, please call the NL HealthLine at 811. Those who feel they have a serious or urgent medical problem should proceed to their nearest emergency department. LEARN MORE “Temporary Closures of Emergency Services at Dr. Walter Templeman Health Care Centre”



Public Service Announcements, Service Closures & Updates

Temporary Closures of Emergency Services at Bonavista Peninsula Health Centre 

March 27, 2023 – St. John’s, NL: Eastern Health advises the public of temporary closures of emergency services at the Bonavista Peninsula Health Centre due to human resource challenges. The temporary closures are as follows:

Friday, March 31, 2023 at 8:00 a.m. to Saturday, April 1, 2023 at 8:00 a.m.

Sunday, April 2, 2023 at 8:00 a.m. to Monday, April 3, 2023 at 8:00 a.m.

Eastern Health advises the public that in-person and telephone primary health-care appointments will be available at the Bonavista Peninsula Health Centre from Monday, March 20, 2023 to Friday, March 31, 2023, for patients with or without a family doctor.  Primary health-care appointments would be the best option for individuals who are unwell but do not need to be seen within 24-hours, such as a fever, sinus infection, and medication refills. To book an appointment, please call 709-468-7881. The recruitment of two additional physicians for the Bonavista Peninsula Health Centre will assist to increase available appointment times in the near future.

Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency department at Dr. G. B. Cross Memorial Hospital in Clarenville. LEARN MORE “Temporary Closures of Emergency Services at Bonavista Peninsula Health Centre “



Public Service Announcements

Community Walk-in Clinic Closed Tomorrow Due to Impending Adverse Weather

March 24, 2023 – St. John’s, NL: Eastern Health advises the public that the Community Walk-In Clinic, located at 50 Mundy Pond Road in St. John’s, will be closed tomorrow (Saturday, March 25, 2023) due to impending adverse conditions, and will reopen at 8:00 a.m. on Monday, March 27, 2023. LEARN MORE “Community Walk-in Clinic Closed Tomorrow Due to Impending Adverse Weather”



Public Service Announcements, Service Closures & Updates

Temporary Closure of Emergency Services at U.S. Memorial Health Centre 

March 24, 2023 – St. John’s, NL: Eastern Health advises the public that emergency services at U.S. Memorial Health Centre in St. Lawrence will be temporarily closed due to human resource challenges. The temporary closure will take place from:

 Monday, March 27, 2023 at 8:00 a.m. to Monday, April 3, 2023 at 8:00 a.m.

For information on services while the emergency department is closed (such as primary health care/family practice clinic, outpatient laboratory services and ambulatory treatment services), individuals may call 709-873-2330.

Patients requiring emergency services during the closures should call 911 or proceed to the Burin Peninsula Health Care Centre or the Dr. S. Beckley Clinic in Grand Bank if they feel they have a serious or urgent medical problem. LEARN MORE “Temporary Closure of Emergency Services at U.S. Memorial Health Centre “



Public Service Announcements, Service Closures & Updates

Three Additional Dates Added to Urgent Care Services in Whitbourne

March 22, 2023 – St. John’s, NL: Eastern Health advises the public that three additional dates have been added to the schedule for urgent care services at Dr. William H. Newhook Community Health Centre in Whitbourne: Wednesday, March 22; Friday, March 31; and Wednesday, April 5, 2023.

These dates are in addition to regular hours of operation for urgent care services at the health centre, which are Mondays, Tuesdays and Thursdays from 8:00 a.m. – 4:00 p.m. A limited number of same-day appointments are available via phone or walk-in on a first-come, first-served basis. To make a same-day appointment, patients may call 709-759-2300 from 8:00 a.m. to 2:00 p.m. LEARN MORE “Three Additional Dates Added to Urgent Care Services in Whitbourne”



Government of Newfoundland & Labrador Media Releases

New Family Care Teams Announced for Newfoundland and Labrador

Reposted from the Government of Newfoundland and Labrador: https://www.gov.nl.ca/releases/2023/exec/0321n01/

March 21, 2023 – St. John’s, NL:The Honourable Dr. Andrew Furey, Premier of Newfoundland and Labrador, today announced that 10 new Family Care Teams will be established to help meet the primary care needs of residents throughout the province. Upon full implementation, these new Family Care Teams will provide access to primary care for up to 80,000 people.

Based on a needs assessment and available resources to support the team model, these teams will be established in the following areas:

  • Bonavista;
  • Brookfield/Centreville area;
  • Clarenville;
  • Conception Bay North;
  • Deer Lake-White Bay;
  • Gander;
  • Grand Falls-Windsor;
  • Labrador West;
  • Port aux Basques; and
  • St. John’s.

LEARN MORE “New Family Care Teams Announced for Newfoundland and Labrador”



Public Service Announcements, Service Closures & Updates

Temporary Closures for Emergency Services at Bonavista Peninsula Health Centre 

March 17, 2023 – St. John’s, NL: Eastern Health advises the public of temporary closures for emergency services at the Bonavista Peninsula Health Centre due to human resource challenges. The temporary closures are as follows:

Date Service Availability/Hours
Monday, March 20, 2023 CLOSED until 8:00 a.m.

OPEN starting at 8:00 a.m.

Tuesday, March 21, 2023 OPEN until 8:00 a.m.

CLOSED starting at 8:00 a.m.

Wednesday, March 22, 2023 CLOSED until 8:00 a.m.

OPEN starting at 8:00 a.m.

Thursday, March 23, 2023 OPEN
Friday, March 24, 2023 OPEN
Saturday, March 25, 2023 OPEN
Sunday, March 26, 2023 OPEN

Eastern Health advises the public that in-person and telephone primary health-care appointments will be available at the Bonavista Peninsula Health Centre from Monday, March 20, 2023 to Friday, March 31, 2023, for patients with or without a family doctor.  Primary health-care appointments would be the best option for individuals who are unwell but do not need to be seen within 24-hours, such as a fever, sinus infection, and medication refills. To book an appointment, please call 709-468-7881.

During Temporary Closures:

Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency department at Dr. G. B. Cross Memorial Hospital in Clarenville. LEARN MORE “Temporary Closures for Emergency Services at Bonavista Peninsula Health Centre “



Public Service Announcements, Service Closures & Updates

Temporary Closure of Emergency Services at Dr. Walter Templeman Health Care Centre

March 16, 2023 – St. John’s, NL: Eastern Health advises the public that emergency services at the Dr. Walter Templeman Health Care Centre on Bell Island will be temporarily closed due to human resource challenges. The temporary closure will take place on:

Thursday, March 16, 2023 at 8:00 p.m. to Friday, March 17, 2023 at 8:00 a.m.

Patients with a medical emergency who require an ambulance should call 911. If you are experiencing a mental health crisis, please call the NL HealthLine at 811.

Those who feel they have a serious or urgent medical problem should proceed to their nearest emergency department. LEARN MORE “Temporary Closure of Emergency Services at Dr. Walter Templeman Health Care Centre”



Public Service Announcements

Eastern Health Services Impacted Due to Adverse Weather

March 16, 2023 – St. John’s, NL: Eastern Health advises the public of the following update to its services for the remainder of the day (Wednesday, March 16, 2023) due to adverse weather conditions:

  • Doorways Counselling Services in St. John’s and all rural areas, will be offered by phone or video due to adverse weather condition. To arrange an appointment, please visit the Doorways website for phone numbers.
  • Urgent care services at the Dr. William H. Newhook Community Health Centre in Whitbourne are closed. Patients with a medical emergency who require an ambulance should call 911 and those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency department in Carbonear, Placentia or St. John’s.

LEARN MORE “Eastern Health Services Impacted Due to Adverse Weather”



Government of Newfoundland & Labrador Media Releases

Minister Osborne Announces Planned Urgent Care Centre for Northeast Avalon

Reposted from the Government of Newfoundland and Labrador: https://www.gov.nl.ca/releases/2023/health/0314n02/

March 14, 2023 – St. John’s, NL:The Provincial Government continues to carry out its plan to improve health care in Newfoundland and Labrador with its approach to creating a more effective and efficient system that is focused on improved service delivery and health outcomes for the people of the province, with input from Health Accord NL. With this in mind, Eastern Health has issued a Request for Proposals for space for an Urgent Care Centre in the St. John’s metro region. LEARN MORE “Minister Osborne Announces Planned Urgent Care Centre for Northeast Avalon”



News Releases

Rapid digital manufacturing solution will increase patient care through innovative solutions for a network of leading Canadian health-care organizations

Enhancing supply chain with rapid product design, digital inventory, and additive manufacturing through PolyUnity Tech Inc.

March 13, 2023 (St. John’s, Newfoundland and Labrador) – Following a successful commercialization project funded by the Coordinated Accessible National (CAN) Health Network, Eastern Health has procured PolyUnity Tech Inc’s (PolyUnity) 3D printing solution for three years to help build supply chain resilience, decrease procurement costs, and enhance patient care. PolyUnity is a Newfoundland and Labrador based company that leverages digital manufacturing to build supply chain resiliency and reduce the cost, time and complexity of traditional health-care procurement. Eastern Health led the successful RFP process which will give CAN Health Network members, including some of Canada’s leading hospitals and health authorities, greater access to PolyUnity’s solution. LEARN MORE “Rapid digital manufacturing solution will increase patient care through innovative solutions for a network of leading Canadian health-care organizations”



Service Closures & Updates

Temporary Closure of Emergency Services at Dr. Walter Templeman Health Care Centre

March 12, 2023 – St. John’s, NL: Eastern Health advises the public that emergency services at the Dr. Walter Templeman Health Care Centre on Bell Island will be temporarily closed due to human resource challenges. The temporary closures will take place on:

Sunday, March 12, 2023 at 5:00 p.m. to Monday, March 13, 2023 at 8:00 a.m. LEARN MORE “Temporary Closure of Emergency Services at Dr. Walter Templeman Health Care Centre”



Public Service Announcements, Service Closures & Updates

Urgent Care Services Opening in Whitbourne

March 10, 2023 – St. John’s, NL: Eastern Health advises the public that urgent care services at Dr. William H. Newhook Community Health Centre in Whitbourne will open as of Monday, March 13, 2023. Hours of operation will be Mondays, Tuesdays and Thursdays from 8:00 a.m. – 4:00 p.m. Hours will expand based on community need and recruitment.

A limited number of same-day appointments will be available via phone or walk-in on a first-come, first-served basis. To make a same-day appointment, patients may call 709-759-2300 from 8:00 a.m. to 2:00 p.m. Patients should enter the facility through the main entrance for urgent care appointments. LEARN MORE “Urgent Care Services Opening in Whitbourne”



Public Service Announcements, Service Closures & Updates

Temporary Changes to Emergency Services at Bonavista Peninsula Health Centre 

March 10, 2023 – St. John’s, NL: Eastern Health advises the public of temporary changes to emergency services at the Bonavista Peninsula Health Centre due to human resource challenges. The temporary changes are as follows:

Date Service Availability/Hours
Monday, March 13, 2023 CLOSED until 8:00 a.m.

OPEN starting at 8:00 a.m.

Tuesday, March 14, 2023 OPEN until 8:00 a.m.

NP/Virtual ER starting at 8:00 a.m.

Wednesday, March 15, 2023 NP/Virtual ER until 8:00 a.m.

OPEN starting at 8:00 a.m.

Thursday, March 16, 2023 OPEN
Friday, March 17, 2023 OPEN until 8:00 a.m.

CLOSED starting at 8:00 a.m.

Saturday, March 18, 2023 CLOSED
Sunday, March 19, 2023 CLOSED

During Virtual Emergency Rooms (ERs staffed by a nurse practitioner):

During a NP/virtual ER, the emergency department will be staffed by a nurse practitioner, supported by a physician who will be available virtually. Patients are advised to proceed to the emergency department at the Bonavista Peninsula Health Centre where they will be assessed and transferred to another hospital, if necessary.

During Temporary Closures:

Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency department at Dr. G. B. Cross Memorial Hospital in Clarenville. LEARN MORE “Temporary Changes to Emergency Services at Bonavista Peninsula Health Centre “



Public Service Announcements, Service Closures & Updates

Temporary Closures of Emergency Services at Dr. Walter Templeman Health Care Centre

March 10, 2023 – St. John’s, NL: Eastern Health advises the public that emergency services at the Dr. Walter Templeman Health Care Centre on Bell Island will be temporarily closed due to human resource challenges. The temporary closures will take place on:

Friday, March 10, 2023 at 8:00 p.m. to Saturday, March 11, 2023 at 8:00 a.m.

Saturday, March 11, 2023 at 8:00 p.m. to Sunday, March 12, 2023 at 8:00 a.m.

Sunday, March 12, 2023 at 8:00 p.m. to Monday, March 13, 2023 at 8:00 a.m.

Patients with a medical emergency who require an ambulance should call 911. If you are experiencing a mental health crisis, please call the NL HealthLine at 811.

Those who feel they have a serious or urgent medical problem should proceed to their nearest emergency department. LEARN MORE “Temporary Closures of Emergency Services at Dr. Walter Templeman Health Care Centre”



Public Service Announcements, Service Closures & Updates

Temporary Closure of Emergency Services at U.S. Memorial Health Centre 

March 10, 2023 – St. John’s, NL: Eastern Health advises the public that emergency services at U.S. Memorial Health Centre in St. Lawrence will be temporarily closed due to human resource challenges. The temporary closure will take place from:

 Monday, March 13, 2023 at 8:00 a.m. to Monday, March 27, 2023 at 8:00 a.m.

While emergency services are closed, primary health care (i.e. family practice clinic appointments) will still be available. To make an appointment for the family practice clinic (including evening virtual appointments), outpatient laboratory services and ambulatory treatment services, individuals may call 709-873-2330.

Patients requiring emergency services during the closures should call 911 or proceed to the Burin Peninsula Health Care Centre or the Dr. S. Beckley Clinic in Grand Bank if they feel they have a serious or urgent medical problem. LEARN MORE “Temporary Closure of Emergency Services at U.S. Memorial Health Centre “



News Releases

Eastern Health Launches First Year-in-Review for Client- and Family-Centred Care (CFCC)

March 8, 2023St. John’s, NL: Eastern Health was pleased this week to launch its first Client- and Family- Centred Care (CFCC) year in review. The 2022 impact report outlines the role of client and family advisors, the value they bring to the delivery of health-care services and the advancements in the Client- and Family-Centred Care (CFCC) approach to care, which was adopted by Eastern Health in 2017. LEARN MORE “Eastern Health Launches First Year-in-Review for Client- and Family-Centred Care (CFCC)”



Government of Newfoundland & Labrador Media Releases

Urgent Care Services Added to Dr. William H. Newhook Community Health Centre

Reposted from the Government of Newfoundland and Labrador: https://www.gov.nl.ca/releases/2023/health/0307n05/ 

March 7, 2023 – St. John’s, NL: The Provincial Government continues to take meaningful action to reimagine health care in Newfoundland and Labrador based on recommendations of Health Accord NL. Central to the approach is creating a more effective and efficient system that is reflective of the current environment and focused on improved service delivery and health outcomes.

With this in mind, Eastern Health has added urgent care to the Dr. William H. Newhook Community Health Centre in Whitbourne, in addition to its current status as a Primary Care Centre. This combined clinic will provide patients with primary health care, as well as urgent/same-day care for non-life-threatening injuries and illnesses. Examples of patients who may be seen include: LEARN MORE “Urgent Care Services Added to Dr. William H. Newhook Community Health Centre”



Public Service Announcements, Service Closures & Updates

Temporary Closure of Emergency Services at Bonavista Peninsula Health Centre

March 3, 2023 – St. John’s, NL: Eastern Health advises the public that emergency services at the Bonavista Peninsula Health Centre will be temporarily closed due to human resource challenges. The temporary closures are as follows: 

Date Service Availability/Hours 
Monday, March 6, 2023  OPEN until 8:00 a.m. 

CLOSED starting at 8:00 a.m. 

Tuesday, March 7, 2023  CLOSED  
Wednesday, March 8, 2023  CLOSED  
Thursday, March 9, 2023  CLOSED until 8:00 a.m. 

OPEN at 8:00 a.m. 

Friday, March 10, 2023  OPEN until 8:00 a.m. 

CLOSED starting at 8:00 a.m. 

Saturday, March 11, 2023  CLOSED 
Sunday, March 12, 2023  CLOSED 

During Temporary Closures: 

Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency department at Dr. G. B. Cross Memorial Hospital in Clarenville.  LEARN MORE “Temporary Closure of Emergency Services at Bonavista Peninsula Health Centre”



Public Service Announcements, Service Closures & Updates

Temporary Closure of Emergency Services at Dr. Walter Templeman Health Care Centre

March 3, 2023 – St. John’s, NL:Eastern Health advises the public that emergency services at the Dr. Walter Templeman Health Care Centre on Bell Island will be temporarily closed due to human resource challenges. The temporary closure will take place on: 

Monday, March 6, 2023 at 8:00 p.m. to Wednesday, March 8, 2023 at 8:00 a.m. 

Patients with a medical emergency who require an ambulance should call 911. If you are experiencing a mental health crisis, please call the NL HealthLine at 811. 

Those who feel they have a serious or urgent medical problem should proceed to their nearest emergency department.  LEARN MORE “Temporary Closure of Emergency Services at Dr. Walter Templeman Health Care Centre”



Public Service Announcements, Service Closures & Updates

Temporary Closure of Emergency Services at Dr. William H. Newhook Community Health Centre in Whitbourne

March 3, 2023 – St. John’s, NL: Eastern Health advises the public that emergency services at the Dr. William H. Newhook Community Health Centre in Whitbourne will be temporarily closed due to human resource challenges. The temporary closure will take place from:

Monday, March 6, 2023, at 8:00 a.m. to Monday, March 13, 2023, at 8:00 a.m.

Family practice clinics, outpatient laboratory services and ambulatory treatment services continue to be available, by appointment, at the Dr. William H. Newhook Community Health Centre in Whitbourne.

Patients with a medical emergency who require an ambulance should call 911 and those who feel they have a serious or urgent medical problem should proceed to the nearest open emergency department in Carbonear, Placentia or St. John’s. LEARN MORE “Temporary Closure of Emergency Services at Dr. William H. Newhook Community Health Centre in Whitbourne”



Public Service Announcements

Change in Ambulance Service Provider for Whitbourne Area

March 2, 2023 – St. John’s, NL: Eastern Health advises that there has been a change to the provision of ambulance services in the Whitbourne area. Eastern Health is ensuring the continuation of emergency and routine ambulance service coverage to the region and there are no changes to service levels.

Residents are advised to continue to call 911 in the event of an emergency. LEARN MORE “Change in Ambulance Service Provider for Whitbourne Area”