Public Service Announcements

COVID-19 Booster Clinics for those 30 Plus in St. John’s and Trepassey 

January 5, 2022 – St. John’s, NL: Eastern Health advises of a walk-in COVID-19 Booster Clinic taking place today, Wednesday, January 5, in St. John’s for health-care workers (including personal care home, community care home and assisted living staff, and home support workers), first responders, teachers, and daycare operators/staff. There will also be an appointment only COVID-19 Booster Clinic taking place in Trepassey on Friday, January 7, 2022.   LEARN MORE “COVID-19 Booster Clinics for those 30 Plus in St. John’s and Trepassey “



News Releases

Increase in Positive COVID-19 Cases on Unit at the Dr. L.A. Miller Centre 

January 4, 2022 – St. John’s, NL: Eastern Health advises the public that all outpatient appointments at the Dr. L.A. Miller Centre have been cancelled, after five patients on a unit tested positive for COVID-19. Clients will be contacted by their health-care team regarding their next appointment. LEARN MORE “Increase in Positive COVID-19 Cases on Unit at the Dr. L.A. Miller Centre “



Public Advisories

Potential COVID-19 Exposure Notifications in the Eastern Health Region

December 29, 2021 – St. John’s, NL: As part of a Public Health investigation in the Eastern Health region, anyone who visited and/or dined in at these locations on the dates and times listed below is asked to arrange COVID-19 testing. This advisory does not include those who picked up take-out or used a drive-thru at these locations. The businesses have been notified and Public Health thanks them for their cooperation. LEARN MORE “Potential COVID-19 Exposure Notifications in the Eastern Health Region”



Public Advisories

Potential COVID-19 Exposure Notifications in the Eastern Health Region

December 28, 2021 – St. John’s, NL: As part of a Public Health investigation in the Eastern Health region, anyone who visited and/or dined in at these locations on the dates and times listed below is asked to arrange COVID-19 testing. This advisory does not include those who picked up take-out at these locations. The businesses have been notified and Public Health thanks them for their cooperation. LEARN MORE “Potential COVID-19 Exposure Notifications in the Eastern Health Region”



Public Advisories

Potential COVID-19 Exposure Notifications in the Eastern Health Region

December 24, 2021 – St. John’s, NL: As part of a Public Health investigation in the Eastern Health region, anyone who visited and/or dined in at these locations on the dates and times listed below is asked to arrange COVID-19 testing. This advisory does not include those who picked up take-out at these locations. The businesses have been notified and Public Health thanks them for their cooperation. LEARN MORE “Potential COVID-19 Exposure Notifications in the Eastern Health Region”



Public Advisories

Potential COVID-19 Exposure Notifications in the Eastern Health Region

December 23, 2021 – St. John’s, NL: As part of a Public Health investigation in the Eastern Health region, anyone who visited and/or dined in at these locations on the dates and times listed below is asked to arrange COVID-19 testing. The businesses have been notified and Public Health thanks them for their cooperation. LEARN MORE “Potential COVID-19 Exposure Notifications in the Eastern Health Region”



Public Service Announcements

Eastern Health Implements Visitor Restrictions

December 23, 2021 – St. John’s, NL: Eastern Health advises the public that temporary visitor restrictions are now in place at facilities and sites across the region, as per updated provincial guidelines. Effective immediately, two designated visitors and one support person (if required) are permitted for inpatients in a hospital setting and residents of long-term care homes, personal care homes, community care homes and assisted living facilities. LEARN MORE “Eastern Health Implements Visitor Restrictions”



Public Advisories

Potential COVID-19 Exposure Notifications in the Eastern Health Region

December 21, 2021 – St. John’s, NL: As part of a Public Health investigation in the Eastern Health region, anyone who visited and/or dined in at these locations on the dates and times listed below is asked to arrange COVID-19 testing. The businesses have been notified and Public Health thanks them for their cooperation. LEARN MORE “Potential COVID-19 Exposure Notifications in the Eastern Health Region”



Public Advisories

Potential COVID-19 Exposure Notifications in the Eastern Health Region

December 20, 2021 – St. John’s, NL: As part of a Public Health investigation in the Eastern Health region, anyone who dined in at the locations on the dates and times listed below is asked to arrange COVID-19 testing. This advisory does not apply to those who picked up take-out. The businesses have been notified and Public Health thanks them for their cooperation. LEARN MORE “Potential COVID-19 Exposure Notifications in the Eastern Health Region”



Public Service Announcements

Updates to Eastern Health Notifications Regarding Privacy Breach Available on Website  

December 20, 2021 – St. John’s, NL:Eastern Health reminds employees, former employees and the public that notifications regarding the breach of privacy and information can be found on Eastern Health’s IT Systems Outage webpage at www.easternhealth.ca/it-systems-outage. LEARN MORE “Updates to Eastern Health Notifications Regarding Privacy Breach Available on Website  “



Public Advisories, Public Service Announcements

Potential COVID-19 Exposure Notifications in the Eastern Health Region

December 20, 2021 – St. John’s, NL: As part of a Public Health investigation in the Eastern Health region, anyone who dined in at the location on the date and time listed below is asked to arrange COVID-19 testing. This advisory does not apply to those who picked up take-out. The businesses have been notified and Public Health thanks them for their cooperation. LEARN MORE “Potential COVID-19 Exposure Notifications in the Eastern Health Region”



Public Advisories

Potential COVID-19 Exposure Notifications in the Eastern Health Region

December 19, 2021 – St. John’s, NL: As part of a Public Health investigation in the Eastern Health region, anyone who dined in at these locations on the dates and times listed below is asked to arrange COVID-19 testing. The businesses have been notified and Public Health thanks them for their cooperation. LEARN MORE “Potential COVID-19 Exposure Notifications in the Eastern Health Region”



Important Notices

Temporary Disruption in Service at U.S. Memorial Health Centre

December 16, 2021 – St. John’s, NL:  Eastern Health advises the public of an overnight closure of the Emergency Department at the U.S. Memorial Health Centre in St. Lawrence from 7:30 p.m. this evening (Thursday, December 16, 2021) to 7:30 a.m. tomorrow (Friday, December 17, 2021), due to a temporary staffing shortage. LEARN MORE “Temporary Disruption in Service at U.S. Memorial Health Centre”



Public Advisories

Potential COVID-19 Exposure Notifications in the Eastern Health Region

December 15, 2021 – St. John’s, NL: As part of the ongoing investigation into recent cases, Public Health is asking anyone who visited these locations on any of the dates and times listed below is asked to arrange COVID-19 testing. The businesses have been notified and Public Health thanks them for their cooperation. LEARN MORE “Potential COVID-19 Exposure Notifications in the Eastern Health Region”



Public Service Announcements

Eastern Health Provides Update Regarding Breach of Privacy and Information 

December 14, 2021 – St. John’s, NL: Eastern Health advises the public that the ongoing investigation into the cyber-attack that impacted health-care information technology (IT) systems across the province has determined that some additional personal information and personal health information was impacted. The updated information regarding the breach related to Eastern Health patients, as well as current and former employees, physicians and locums is as follows: LEARN MORE “Eastern Health Provides Update Regarding Breach of Privacy and Information “



Public Advisories

Potential COVID-19 Exposure Notifications in the Eastern Health Region

December 14, 2021 – St. John’s, NL: As part of the ongoing investigation into recent cases, Public Health is asking anyone who visited these locations on any of the dates and times listed below is asked to arrange COVID-19 testing. The businesses have been notified and Public Health thanks them for their cooperation. LEARN MORE “Potential COVID-19 Exposure Notifications in the Eastern Health Region”



Public Service Announcements

Eastern Health’s Paramedicine and Medical Transport Team’s Annual Pack the Back Toy, Food and Clothes Drive This Weekend 

December 2, 2021 – St. John’s, NL: Eastern Health’s Paramedicine and Medical Transport team is asking the public to help pack the backs of ambulances with toys, food, and clothing to help families in need this Holiday Season. Gifts will be donated to the Salvation Army for distribution to families throughout the region. LEARN MORE “Eastern Health’s Paramedicine and Medical Transport Team’s Annual Pack the Back Toy, Food and Clothes Drive This Weekend “



Public Service Announcements

Eastern Health Updates on Resumption of Acute Care Services

November 26, 2021 – St. John’s, NL: Eastern Health advises that a number of acute services that were previously impacted by the province-wide IT outage are continuing to resume. Progress continues with many program areas able to resume services at full capacity. Patients and clients are advised that periodic service interruptions are anticipated as systems are gradually brought online. LEARN MORE “Eastern Health Updates on Resumption of Acute Care Services”



Public Service Announcements

Eastern Health Outlines Process to Avail of Credit Monitoring Services

November 26, 2021 – St. John’s, NL:Eastern Health advises the public that it has entered into a contract with Equifax Canada to provide credit monitoring services to individuals whose personal health information and personal information was breached in October 2021 during the cyber-attack that impacted health-care information technology (IT) systems across the province.   LEARN MORE “Eastern Health Outlines Process to Avail of Credit Monitoring Services”



Public Service Announcements

Eastern Health Updates on the Resumption of Cancer Care and Other Acute Care Services

November 16, 2021 – St. John’s, NL: Eastern Health advises that a number of acute services that were previously impacted by the province-wide IT outage are now resuming. Patients and clients should be aware that there may be times when services will continue to experience intermittent impacts as more systems are gradually brought online. LEARN MORE “Eastern Health Updates on the Resumption of Cancer Care and Other Acute Care Services”



Public Service Announcements

Major’s Path Outpatient Blood Collection Appointments Cancelled 

November 14, 2021 – St. John’s, NL: Eastern Health advises that non-urgent outpatient blood collection appointments on Monday, November 15, 2021 at the Major’s Path location only, are cancelled, due to a delay in the resumption of some information technology (IT) services. Patients whose appointments are cancelled are asked to re-book through the online appointment booking system when it is reinstated. LEARN MORE “Major’s Path Outpatient Blood Collection Appointments Cancelled “



Public Service Announcements

Eastern Health Resumes Outpatient Blood Collection and Medical Imaging Services

 November 12, 2021 – St. John’s, NL: Eastern Health advises that it will be proceeding with outpatient blood collection and medical imaging services starting on Monday, November 15, 2021 following confirmation from the Newfoundland and Labrador Centre for Health Information (NLCHI) that these IT systems are now functional. LEARN MORE “Eastern Health Resumes Outpatient Blood Collection and Medical Imaging Services”



Public Service Announcements

Eastern Health Offering Mobile COVID-19 Vaccine Clinic on Bell Island

November 9, 2021 – St. John’s, NL: Eastern Health advises that it will be offering a mobile COVID-19 Vaccine Clinic for residents of Bell Island on Wednesday, November 10, 2021. The clinic will be offering first, second and booster doses of the COVID-19 vaccine as well as the flu vaccine to eligible residents and may also respond to calls as required at individuals’ homes if time permits.  LEARN MORE “Eastern Health Offering Mobile COVID-19 Vaccine Clinic on Bell Island”



Public Service Announcements

Eastern Health Proceeding with Some Services as IT Systems Gradually Come Online

November 8, 2021 – St. John’s, NL: Eastern Health remains focused on the delivery of safe patient care, including emergency and urgent services in acute care facilities, while collaborating with the Newfoundland and Labrador Centre for Health Information (NLCHI) and other experts as health-care and clinical systems are gradually restored to full functionality. LEARN MORE “Eastern Health Proceeding with Some Services as IT Systems Gradually Come Online”



Public Service Announcements

Eastern Health Lifts Visitor Restrictions on the Burin Peninsula

November 8, 2021 – St. John’s, NL:  Eastern Health advises the public that visitor restrictions have been lifted and that general visitation is now open for hospital patients and long-term care and personal care home residents at all facilities and sites on the Burin Peninsula. Visitor restrictions were originally implemented in this area on October 22 due to an increase in COVID-19 cases and ongoing investigation in the area. LEARN MORE “Eastern Health Lifts Visitor Restrictions on the Burin Peninsula”



Public Service Announcements

Eastern Health Services Continue to be Affected by IT Systems Outage

November 3, 2021 – St. John’s, NL: The information technology (IT) systems outage across the province continues to impact a number of health-related services. Eastern Health is continuing to implement contingency plans and remains focused on the delivery of emergency care as work continues to resolve the outage. LEARN MORE “Eastern Health Services Continue to be Affected by IT Systems Outage”



Public Service Announcements

Eastern Health Updates on Community-Based Mental Health and Addictions Services

November 3, 2021 – St. John’s, NL: Eastern Health provides an update to patients and clients receiving mental health and addictions services as the information technology (IT) systems outage across the province continues to impact a number of health-related services. LEARN MORE “Eastern Health Updates on Community-Based Mental Health and Addictions Services”



Public Service Announcements

Eastern Health Services Continue to be Affected by IT Systems Outage

November 2, 2021 – St. John’s, NL: The information technology (IT) systems outage across the province continues to impact a number of health-related services. Eastern Health is continuing to implement contingency plans and is focused on the delivery of emergency care as the Newfoundland and Labrador Centre for Health Information (NLCHI) and Bell, in collaboration with the Department of Health and Community Services, work to resolve the outage that is affecting the province’s health-care related IT systems. LEARN MORE “Eastern Health Services Continue to be Affected by IT Systems Outage”



Public Service Announcements

Eastern Health Services Continue to be Affected by IT Systems Outage

November 1, 2021 – St. John’s, NL: Eastern Health is continuing to implement contingency plans and is focused on the delivery of emergency care as the Newfoundland and Labrador Centre for Health Information (NLCHI) and Bell, in collaboration with the Department of Health and Community Services, work to resolve the outage that is affecting the province’s health-care related IT systems. LEARN MORE “Eastern Health Services Continue to be Affected by IT Systems Outage”



News Releases

Eastern Health Launches Community-Based Respiratory Program

October 28, 2021 – St. John’s, NL:  Eastern Health is announcing the launch of a new and innovative community-based comprehensive respiratory care (CRC) program which will make it easier for patients with chronic respiratory disease to access care in the community. The referral-based program provides preventative care and fosters self-management through enhanced education and supports that have the potential to significantly improve health outcomes and quality of life for those living with Chronic Obstructive Pulmonary Disease (COPD) and asthma. Services are provided by a registered respiratory therapist (RRT) who is also a certified respiratory educator who works in collaboration with the patient’s primary care provider to treat the patient. LEARN MORE “Eastern Health Launches Community-Based Respiratory Program”



Public Service Announcements

Eastern Health Offering Mobile COVID-19 Vaccine Clinic in Conception Bay North

October 27, 2021 – St. John’s, NL: Eastern Health advises that it will be offering a mobile COVID-19 Vaccine Clinic for residents living in Conception Bay North on Thursday and Friday, October 28 and 29, 2021. The clinic will be offering first and second doses to eligible residents and may also respond to calls as required at individuals’ homes if time permits. LEARN MORE “Eastern Health Offering Mobile COVID-19 Vaccine Clinic in Conception Bay North”



Public Service Announcements

Eastern Health Offers Influenza Vaccinations for Clients Requiring Home Visit

October 27, 2021 – St. John’s, NL: Eastern Health advises that beginning Monday, November 1, 2021, home visits by community health nurses are available for very frail or homebound individuals who cannot travel to a public flu clinic or visit a pharmacist or doctor to get their flu shot. LEARN MORE “Eastern Health Offers Influenza Vaccinations for Clients Requiring Home Visit”



Public Service Announcements

Eastern Health Moving to Appointment Only COVID-19 Vaccine Clinic at the Village Mall

October 26, 2021 – St. John’s, NL: Eastern Health advises that, effective today, the Village Mall COVID-19 vaccine clinic will be by appointment only and will no longer be accepting walk-ins. Clinics throughout the region continue to offer first and second doses of vaccine to individuals 12 years and older. Individuals may book appointments throughout the Eastern Health region by visiting www.gov.nl.ca/covid-19/vaccine/gettheshot/ or by calling 1-833-951-3904 (toll-free). Eastern Health will continue to monitor this situation.  LEARN MORE “Eastern Health Moving to Appointment Only COVID-19 Vaccine Clinic at the Village Mall”



Public Service Announcements

DoorWays Services at Building 532 in St. John’s to Resume In-person

October 25, 2021 – St. John’s, NL: Eastern Health advises the public that in-person DoorWays counselling services in St. John’s will resume tomorrow (Tuesday, October 26, 2021) as repairs to the sanitary waste system at Building 532, Pleasantville have now been completed. LEARN MORE “DoorWays Services at Building 532 in St. John’s to Resume In-person”



Public Service Announcements

Construction Near Entrance of Janeway Children’s Health and Rehabilitation Centre Rescheduled

October 25, 2021 – St. John’s, NL: The crane lift that was scheduled for today (Monday, October 25, 2021) near the Janeway Children’s Health and Rehabilitation Centre has been postponed due to weather. This crane lift will now take place tomorrow (Tuesday, October 26, 2021) or the next day that weather permits. LEARN MORE “Construction Near Entrance of Janeway Children’s Health and Rehabilitation Centre Rescheduled”



Public Service Announcements

Eastern Health Implements Visitor Restrictions on the Burin Peninsula

October 22, 2021 – St. John’s, NL: Eastern Health advises the public of the implementation of temporary visitor restrictions for hospital patients and long-term care and personal care home residents at all facilities and sites on the Burin Peninsula, due to an increase in COVID-19 cases and ongoing investigation in the area. Effective immediately, two designated visitors and a support person (if required) are permitted for inpatients in a hospital setting and residents of long-term care homes. LEARN MORE “Eastern Health Implements Visitor Restrictions on the Burin Peninsula”



Public Advisories

Construction Near Entrance of Janeway Children’s Health and Rehabilitation Centre

October 22, 2021 – St. John’s, NL: Eastern Health advises the public that construction will take place near the entrance of the Janeway Children’s Health and Rehabilitation Centre on Monday, October 25, 2021, beginning at about 6:30 a.m. and continuing until approximately 4:00 p.m. During this time, a crane will be on site to facilitate the removal and replacement of a ventilation unit from the roof of the Health Sciences Centre. LEARN MORE “Construction Near Entrance of Janeway Children’s Health and Rehabilitation Centre”



Public Service Announcements

Eastern Health Provides Update on Vaccine Passport Requirements for Visitation

October 21, 2021 – St. John’s, NL: Eastern Health advises that, in line with provincial guidelines regarding the Government of Newfoundland and Labrador’s vaccine passport, visitors to long-term care facilities, personal care homes and community care homes will be required to present proof of COVID-19 vaccination or an approved medical exemption, effective October 22, 2021. LEARN MORE “Eastern Health Provides Update on Vaccine Passport Requirements for Visitation”



Important Notices

Innovative Approaches to Patient-Centred Care

October 20, 2021 – Eastern Health continues to explore innovative approaches to maintain high quality patient-centred care throughout the region, including providing virtual care at some Emergency Departments. Virtual care has already been implemented with success at select sites within Eastern Health, as well as in other health regions throughout the province, and across the country. LEARN MORE “Innovative Approaches to Patient-Centred Care”



News Releases

Eastern Health Hosting Living Lab Health Innovation Summit

October 19, 2021 – St. John’s, NL:  Eastern Health is hosting its annual living lab health innovation summit on October 20 and 21, 2021. The two-day event will share the most recent ideas around research and innovation and examine the role that research plays in advancing health care in Newfoundland and Labrador. Keynote speakers and presenters will share how their research is generated in partnership with industry, health-care organizations, universities, and government. LEARN MORE “Eastern Health Hosting Living Lab Health Innovation Summit”



Public Service Announcements

Eastern Health Lifts Visitor Restrictions at Saint Luke’s Homes and Blue Crest Nursing Home

October 15, 2021 – St. John’s, NL:  Eastern Health advises the public that visitor restrictions have been lifted at all units at Saint Luke’s Homes and at Blue Crest Nursing Home. Visiting hours are determined by facility and visitors/support persons are advised to contact the patient’s/resident’s health-care team for further information. LEARN MORE “Eastern Health Lifts Visitor Restrictions at Saint Luke’s Homes and Blue Crest Nursing Home”